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How p0420 Handles Your Personal Data

At p0420, we take the privacy of every account seriously — this page sets out exactly what data we collect, why we collect it, how long we keep…

Data collected only as neededStored on secured serversYour right to access or deleteUPI, Paytm, PhonePe data protectedIndia-region data practices
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p0420 How p0420 Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you have a question about how your data is used, want to request a copy of what we hold, or need to ask us to delete specific records, our privacy support team is available through the channels below. We aim to respond to all data-related requests within 72 hours of receipt, and to resolve them fully within 30 days in line with applicable regulations.

Team online

Email Support

Send your privacy request to our dedicated address and include your registered account email so we can locate your records without delay and respond promptly.

Live Chat

Open the chat widget inside your p0420 account, select 'Privacy & Data' from the topic menu and an agent will pick up your query during support hours.

Help Centre Ticket

Submit a formal privacy ticket through the Help Centre portal; tickets are logged with a reference number so you can track the status of your data request end to end.

HOW WE PROTECT YOUR DATA

Our Data Handling and Security Practices

Security is built into every layer of how we store and process account data. Encryption, access controls and routine audits keep your information from being accessed by anyone who should not see…

Data Collection

We collect only what is necessary to operate your account — name, email, phone number and payment method references like UPI handles. No additional personal data is gathered without a clear reason tied to your account activity.

Cookie Usage

Cookies on p0420 serve three purposes: keeping your session active, remembering your language and region preferences, and measuring which lobby sections you visit most. You can manage cookie preferences from your browser settings at any time.

Account Security

Passwords are hashed using industry-standard algorithms and never stored in plain text. Two-factor authentication is available and we recommend you enable it to add a second check every time you sign in from a new device.

Data Retention

Account records are kept for as long as your account remains active plus the period required by applicable law. If you request deletion, we remove identifiable data within 30 days except where a legal hold applies to specific transaction records.

Third-Party Sharing

We share data with payment processors — such as the networks that clear your UPI and Paytm transactions — and with fraud-detection partners. We do not sell your personal data to advertisers or unrelated third parties under any circumstance.

Requesting Changes

You can request to view, correct or delete your personal data at any point. Submit the request through live chat or a Help Centre ticket; include your account email so we can verify your identity before making any changes to your record.

Your Privacy Questions, Answered Directly

The questions below cover the data rights and privacy situations that come up most often among account holders in India. If your question is not here, reach out through the support channels listed above and our privacy team will respond with a specific answer for your case.

We collect your name, email address, phone number and, where required for identity verification, a copy of a government-issued ID. Payment method references such as your UPI handle or Paytm-linked mobile number are also recorded for transaction reconciliation.

Payment references are stored in encrypted form on secured servers. We retain only the minimum needed to reconcile deposits and withdrawals — full bank account credentials and card numbers are never stored on p0420 infrastructure at any point.

Yes. Submit a data-access request via live chat or a Help Centre ticket, including your registered email address. We will compile and send you a copy of your personal data within 30 days of verifying your identity.

Contact our privacy team through the Help Centre ticket system or live chat and select 'Delete My Data' as the request type. After identity verification, we remove identifiable records within 30 days, except where law requires us to retain specific transaction logs.

We share data only with payment processors that clear your UPI, Paytm and PhonePe transactions, and with fraud-detection services. We do not share or sell your personal data to advertising networks, data brokers or any unrelated third party.

Your data is retained for the period required by applicable local law after account closure — typically this covers financial transaction records. Data that is no longer legally required for retention is deleted on a rolling schedule after that window closes.

Contact us immediately via live chat so we can place a security hold on your account while we investigate. Change your password straight away and enable two-factor authentication if you have not already done so to prevent further unauthorised access.

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